Credit Report Generation

Last updated: September 23, 2026

Overview

Glide allows your financial institution to automatically run a soft pull credit report when new applications are submitted. Experian, Transunion, and Equifax are supported. Depending on the setup, these reports can be auto-generated or manually triggered by staff via the dashboard.

Key Features

  • Soft Pull Credit Report: The report generated is a soft inquiry, ensuring no impact on the applicant's credit score.

  • Document Storage: When a credit report is auto-generated, it is automatically saved in the documents table on the Glide dashboard and securely transmitted to your SFTP server. Providing easy access, secure delivery, and reliable record-keeping.

  • Manual Execution: Staff members can always manually generate a credit report on-demand through the dashboard, offering flexibility in handling specific cases.

Auto Run Setup Options

To tailor the credit report generation process, you can configure the following:

  • Role Selection: Choose which roles should automatically trigger a credit report upon submission. You can select multiple roles and define these per membership:

    • Personal Membership: Primary, Joint Owners

    • Minor/Youth Membership: Primary (minor), Joint Owners

    • Trust Membership: Trustee, Trustor as Trustee, Trustor

    • Business Account: Authorized Signer, Business Owner

  • Minimum Age Requirement: Specify the minimum age for credit report generation. Reports will not be generated for applicants below the selected age threshold.

Core Integration (Optional)

An optional configuration is available to automatically push the generated credit score directly to the account record on the core system.

Error: Bureau Could Not Find a Credit Report

If a credit report returns the message "bureau couldn't find a credit report," this typically indicates one of two conditions:

  • No credit history: The applicant has no established credit file with the bureau. This is common for young adults, recent immigrants, or applicants who have never opened a credit product.
  • PII mismatch: The applicant's personal information (name, SSN, date of birth, or address) does not exactly match what's on file with the bureau. Even minor discrepancies can cause the bureau to be unable to locate a credit record.