Minor Account Journey in Glide

Last updated: September 23, 2026

Product terminology: Banks generally use “certificate of deposit” (CD); credit unions use “share certificate.” This guide retains exact product labels and core terms such as “share,” “Share ID,” and “membership level” where they identify specific fields or records.

This guide explains how a minor (youth) account is opened in Glide and the configuration options available to your institution so you can decide which parts of the flow to enable, disable, or adjust.

Most settings in this guide note where they apply: the self-service digital channel, the staff-facing dashboard, or both. Use that to understand exactly what changes when you turn an option on or off.

For deeper detail on two specific topics, see the companion articles:


What is a minor account?

A minor account is an account opened on behalf of someone under your institution's defined age limit (18 by default). Because a minor cannot legally open and manage an account on their own, every minor account involves two people.

Role

Who they are

What they do

Joint owner

The parent or guardian

Completes full identity verification, manages the application and the account

Minor

The child / youth

Is the account holder, but does not log in to onboarding themselves

A few important consequences of this model:

  • The joint owner is fully identity-verified (via Plaid IDV), just like an adult applicant.

  • The minor goes through a lighter check — a watchlist screening plus an optional identity document upload, rather than full IDV.

  • The minor cannot log in to the onboarding experience. The joint owner manages everything on their behalf.

  • Both the joint owner and the minor are submitted together and move through review together.

Terminology note: Glide can refer to these accounts as "Minor" or "Youth" depending on your institution's preference. Your configured terminology is used consistently across the applicant experience.


The applicant journey, step by step

Below is the default end-to-end flow a joint owner sees when opening a minor account in the applicant portal. Several steps can be turned on/off or reordered for your institution (see the configuration section).

1. Account & product selection

The applicant selects the minor/youth account type, then chooses their savings product(s). Depending on your settings, checking and share certificates may also be offered here.

2. Joint owner information & verification

The applicant is told that information about the parent/guardian will be collected first. The joint owner then provides their email and completes identity verification. This creates the joint owner on the membership and opens the initial account(s).

3. Joint owner employment

The joint owner provides employment details.

4. Additional questions (optional)

If your institution uses custom application questions, the joint owner answers them here.

5. Minor information

The joint owner provides the minor's details — name, contact information, and optionally school name.

6. Minor address & residency

The minor's address is collected, along with residency/citizenship status if your institution collects it.

7. Minor legal information

The joint owner provides the minor's date of birth and SSN. This is where Glide:

  • Confirms the minor is within your allowed age range, and

  • Runs a watchlist screening on the minor.

This step also drives age-gated checking — based on the minor's age, Glide decides whether to offer a checking account next. (See Age-Gated Checking Accounts for Minor accounts.)

8. Minor identity document (optional)

The joint owner uploads an acceptable identifying document for the minor. Whether this is required, and which documents are accepted, is configurable. (See Minor Account Document Collection.)

9. Eligibility, funding & disclosures

The applicant confirms eligibility, makes an opening deposit if required, and reviews disclosures.

10. Review & submit

The joint owner reviews the full application and submits. At this point both the minor and the joint owner move into a pending state and await your team's review.


Opening a minor account from the dashboard

Your team can also create minor applications directly from the dashboard, collecting the joint owner and minor information together in one form. This is useful for in-branch and over-the-phone account opening.

A few options behave differently or exist only on the dashboard — these are called out in the configuration tables below. Access to view, create, and manage minor applications is controlled by employee permissions.


Configuration options

This is the menu of choices your institution can make.

The Default column shows how each option ships before any customization. The Where it applies column tells you which surface each setting affects:

  • digital channel — shapes the self-service onboarding experience only.

  • Dashboard — affects staff-created applications only.

  • Both — a policy/eligibility rule enforced no matter how the application is created.

Availability & eligibility

Option

What it controls

Default

Where it applies

Maximum age

The age cutoff for a minor account (supports fractional ages, e.g. 22.5 for extended youth programs). The digital channel blocks an out-of-range DOB; the dashboard form validates the same limit.

18

Both

Terminology

Whether the experience uses "Minor" or "Youth" language. Drives wording in the applicant experience and dashboard messaging.

"Minor"

Both

Checking accounts (age-gated)

In the digital channel, checking is age-gated: the minimum checking age, "offer at any age," and trigger-product settings all apply based on the minor's date of birth. In the dashboard, checking simply appears if either the digital channel checking toggle or the dashboard checking toggle is on — the age-gating logic is a digital channel concept.

See: 📄 Age Gated Checking Accounts for Minor Accounts for more information.

Document collection

The digital channel and dashboard-side ID requirements are separate toggles, so you can require an identity document in one channel but not the other.

See: 📄 Minor Account Document Collection for more information.

Option

What it controls

Default

Where it applies

Require minor ID (digital channel)

Whether the joint owner must upload a minor identity document during onboarding.

Off (optional)

Digital

Require minor ID (dashboard)

Whether staff must attach an ID when creating a minor application.

Off (optional)

Dashboard

Accepted documents

The list of acceptable identifying documents shown to the applicant (e.g. license/ID, passport, birth certificate, Social Security card, student ID).

Standard list

Digital

Skip identity step

Remove the minor identity document step entirely from onboarding.

Off (step shown)

Digital

Information collected

Option

What it controls

Default

Where it applies

School name

Collect the minor's school. Driven by the same underlying setting on both surfaces, so turning it on affects the applicant information step and the dashboard form.

Off

Both

Additional questions

Use custom application questions, and optionally show them only on minor applications. Rendered in the joint owner step in the digital channel and in the dashboard minor form.

Off

Both

Skip minor email

Whether an email address is collected for the minor.

Off (email collected)

Digital

Products & features

Option

What it controls

Default

Where it applies

Share certificates

Allow minors to open share certificates. Offered in both creation paths.

Off

Both

Additional joint owners

Allow further joint owners on a minor account beyond the primary joint owner.

Off

Both

Debit card

Offer a debit card for minors, with an optional separate application requirement. The card is offered during the digital channel.

Off

Both

Skip account preferences

Skip the account-preferences step for minors.

Off (step shown)

Digital


Key things to remember

  1. A joint owner is always required and is fully identity-verified.

  2. The minor never logs in — the joint owner drives the whole experience.

  3. The minor gets a lighter check (watchlist + optional document) rather than full identity verification.

  4. Checking accounts support age-gating in the digital channel, based on the minor's date of birth and your configured minimum age.

  5. Both people are reviewed together — submitting moves the minor and joint owner into pending status until your staff approve or reject.