Skip to main content
Card Merchant Onboarding Form Guide
Sameer Kapur avatar
Written by Sameer Kapur
Updated over 6 months ago

💡 Use the following guide while filling out the onboarding form for Glide’s card processor. A custom link will be provided with you for the form by your implementation team.

Control Person

  • First name -> Real person name of control owner (executive, officers, director, etc.)

  • Last name -> Real person name of control owner (executive, officers, director, etc.)

  • Job Title -> Real job title of control owner (executive, officers, director, etc.)

  • Birthdate -> Incorporation date

  • SSN -> EIN

  • Email Address -> business email contact

  • Phone -> business phone

  • Home address -> business address

  • Ownership % -> 0%

Only one control person must be added during onboarding. Additional credit union staff can be added once approved.

General Information

  • Merchant Category Code (MCC): 7372 - Computer Programming, Integrated Systems Design, and Data Processing Services

  • Default Statement Descriptor: [CU Name Abbreviation] FUNDING

    • CU Name Abbreviation examples: ACU, BCU, CCU, etc.

  • Processed Cards Before: No

  • Refund Policy: No Refunds

  • Annual Card Volume: $500,000.00 USD

  • Annual ACH Volume: $0 USD

  • Average Card Transaction Amount: $500 USD

  • Average ACH Transaction Amount: $0.00 USD

    • Use $0.00 USD as CU will be originating their own ACH payments rather than relying on an external processor

  • Max Card Transaction Amount: $1,000.00 USD

  • Max ACH Transaction Amount: $0 USD

Card Volume

Online Payments: 100% In-Person Payments: 0% Mail/Telephone Order: 0%

Payment Volume by Customer Type

  • Business to Business: 0% (If you do not have business account opening enabled through Glide at this time)

  • Business to Consumer: 100% Other: 0%

Bank Account

Use the account that you would like card sweeps to be deposited into daily.

  • Account Holder Name:

  • Account Type:

  • Routing Number:

  • Account Number:

As part of the due diligence and onboarding process for our card processor, in certain cases, additional information may be requested. If needed, your implementation team may reach out to verify the bank account information.

Did this answer your question?