Keystone Services for Glide

Last updated: March 11, 2026

Overview

This article provides step-by-step guidance for financial institutions using Correlation's Keystone core system to set up and configure their integration with Glide. The Keystone core connection allows Glide to synchronize member data, account information, and loan records between your core system and the Glide platform.

Prerequisites

Before you begin, ensure you have the following:

  • Administrative access to your Keystone core system

  • Access to your Glide admin dashboard

  • Network connectivity and IP whitelisting configuration (coordinate with your Glide onboarding team)

  • A list of required user permissions to configure in your core system

Required User Permissions in Keystone Core

To enable proper integration between Glide and your Keystone core, the following permissions must be granted to the Glide user account in your core system. These permissions align with the security event descriptions outlined in your core's access control framework.

Account Management Permissions

PermissionPurpose

Account employee file maintenance

Allows reading/writing employee-related account information

Account employee monetary

Access to monetary transaction data for employee accounts

Account employee related file

Access to employee-related account files

Account employee related monetary

Monetary operations on employee-related accounts

Account employee related view

View-only access to employee account relationships

Account employee view

View-only access to employee account data

Account restricted file maintenance

Manage restricted account files (e.g., trust accounts, business accounts)

Account restricted monetary

Monetary operations on restricted account types

Account restricted view

View-only access to restricted account data

Insert Account

Create new accounts in the core

Insert Account Defaults

Set account default configurations

Insert Account Eligibility

Verify and set account eligibility criteria

Insert Account Note

Add notes to account records

Insert Account Person Link

Link person records to accounts

Insert Account Relationship

Establish account relationships

Update Account

Modify existing account records

Update Account Note

Update account-related notes

Update Account Person Link

Modify person-to-account linkages

Person & Applicant Management Permissions

PermissionPurpose

Insert Person

Create new person records

Insert Person Address Link

Link addresses to person records

Insert Person Contact

Add contact information

Insert Person Employment

Record employment details

Insert Person ID

Create identification records

Insert Person MLA Check

Perform Military Lending Act compliance checks

Insert Person Note

Add notes to person records

Insert Person OFAC Check

Perform OFAC screening

Insert Person Score

Record credit/scoring data

Update Person

Modify existing person records

Update Person Address Link

Update person address associations

Update Person Contact

Modify contact information

Update Person Employment

Update employment records

Update Person ID

Update identification information

Update Person Note

Modify person notes

Update Person OFAC Check

Update OFAC screening results

Update Person Score

Update scoring information

Insert Applicant

Create applicant records

Insert Applicant Address

Add applicant addresses

Insert Applicant Contact

Record applicant contact info

Insert Applicant Employment

Document applicant employment

Insert Applicant ID

Create applicant identification records

Person employee file maintenance

Manage employee person records

Person employee related file

Access employee-related person files

Person employee related view

View employee-related person data

Person employee view

View-only employee person data

Person restricted file maintenance

Manage restricted person records

Person restricted view

View-only access to restricted person data

Application & Credit Analysis Permissions

PermissionPurpose

Application MLA status import

Import Military Lending Act status

Application debt ratios calculate

Calculate debt-to-income ratios

Application decisions calculate

Process and calculate loan decisions

Application employee file maintenance

Manage employee application records

Application employee related file

Access employee-related application files

Application finance import

Import financial data into applications

Application rates calculate

Calculate and apply loan rates

Application scores import

Import credit scores and scoring data

Insert Application

Create new loan applications

Insert Credit Pull

Record credit report pulls

Update Credit Pull

Modify credit pull records

Savings Account Permissions

PermissionPurpose

Insert Savings

Create new savings accounts

Insert Savings Hold

Place holds on savings accounts

Insert Savings Note

Add notes to savings accounts

Insert Savings Person Link

Link person records to savings accounts

Insert Savings Transfer

Process savings transfers

Update Savings

Modify savings account records

Update Savings Hold

Manage savings account holds

Update Savings Note

Update savings account notes

Update Savings Person Link

Modify savings account person links

Update Savings Transfer

Update savings transfer records

Loan Management Permissions

PermissionPurpose

Insert Loan

Create new loan records

Insert Loan Collateral

Add collateral to loans

Insert Loan Collateral Insurance

Record collateral insurance

Insert Loan Collateral Valuation

Document collateral valuations

Insert Loan Credit Limit Shared Group

Set up shared credit limits

Insert Loan Hold

Place holds on loan accounts

Insert Loan Note

Add notes to loan records

Insert Loan Person Link

Link person records to loans

Insert Loan Request

Create loan requests

Insert Loan Request Collateral

Add collateral to loan requests

Insert Loan Request Debt Ratio

Calculate debt ratios for requests

Insert Loan Request Decision

Record loan decision data

Insert Loan Request Split Interest

Configure split interest rates

Insert Loan Request Transfer

Process loan transfers

Insert Loan Split Interest

Set up split interest arrangements

Insert Loan Split Interest Rate Change

Record interest rate changes

Insert Loan Transfer

Execute loan transfers

Update Loan

Modify loan records

Update Loan Collateral

Update collateral information

Update Loan Collateral Insurance

Modify collateral insurance records

Update Loan Collateral Valuation

Update collateral valuations

Update Loan Credit Limit Shared Group

Modify shared credit limit groups

Update Loan Hold

Manage loan holds

Update Loan Note

Update loan notes

Update Loan Person Link

Modify loan person linkages

Update Loan Request

Modify loan requests

Update Loan Request Collateral

Update request collateral

Update Loan Request Debt Ratio

Modify debt ratio calculations

Update Loan Request Decision

Update loan decision records

Update Loan Request Split Interest

Modify split interest configurations

Update Loan Request Transfer

Update loan transfer records

Update Loan Split Interest

Modify split interest arrangements

Update Loan Split Interest Rate Change

Update interest rate change records

Update Loan Transfer

Modify loan transfer records

New loan

Process new loan origination

New loan exceeds savings secured

Handle loans exceeding savings balances

Loan close without reason

Close loan accounts

Payment

Record loan payments

Payment takes credit card principal

Process credit card principal payments

Card & Check Permissions

PermissionPurpose

Insert Card

Create debit card records

Insert Card Access

Set card access controls

Insert Card Design

Configure card designs

Insert Card Limit

Set card spending limits

Insert Card Note

Add notes to card records

Insert Card Plastic

Record physical card issuance

Update Card

Modify card records

Update Card Access

Update card access controls

Update Card Design

Modify card designs

Update Card Limit

Update card limits

Update Card Note

Modify card notes

Update Card Plastic

Update card plastic records

Card plastic with recent address

Process cards with recently updated addresses

Insert Check

Create check records

Insert Checking Lookup

Look up checking account details

Update Check

Modify check records

Update Checking Lookup

Update checking account lookups

Check disburse

Disburse checks from accounts

Distribution & Transfer Permissions

PermissionPurpose

Insert Distribution

Create distribution records

Insert Distribution Transfer

Process distribution transfers

Insert From Default Account

Set default funding accounts

Insert From Default Loan

Set default loan funding sources

Insert From Default Loan Split Interest

Set default split interest funding

Insert From Default Savings

Set default savings funding sources

Update Distribution

Modify distribution records

Update Distribution Transfer

Update distribution transfers

Deposit

Process deposits

Deposit to delinquent account

Deposit to accounts in delinquent status

General Ledger & Financial Permissions

PermissionPurpose

General Ledger restricted 1 monetary

Access to GL restricted posting category 1

General Ledger restricted 2 monetary

Access to GL restricted posting category 2

General Ledger restricted 3 monetary

Access to GL restricted posting category 3

General Ledger restricted 4 monetary

Access to GL restricted posting category 4

General Ledger restricted 5 monetary

Access to GL restricted posting category 5

General Ledger restricted 6 monetary

Access to GL restricted posting category 6

General Ledger restricted 7 monetary

Access to GL restricted posting category 7

Post a GL original entry

Post original GL entries

Post an effective dated member

Post member GL entries with effective dating

Fee

Process fee transactions

Savings or loan fee

Process savings and loan-related fees

Administrative & Reporting Permissions

PermissionPurpose

Insert Address

Create address records

Update Address

Modify address records

Insert Tax Plan

Create tax plan records

Insert Tax Plan Person Link

Link person records to tax plans

Insert Tax Plan Type

Define tax plan types

Update Tax Plan

Modify tax plan records

Update Tax Plan Person Link

Update tax plan person associations

Transaction history

Access transaction history records

View monetary posting status

View the status of GL posting operations

User Account employee file

User-level access to employee account files

User Account employee related

User-level access to employee-related account data

Setting Up the Integration

Step 1: Prepare Your Keystone Core

  1. Contact your Keystone core administrator to create a dedicated integration user account

  2. Provide them with the complete list of required permissions from the table above

  3. Request that they configure the account with appropriate role-based access control

  4. Note the API credentials (if applicable to your Keystone installation) or connection details

Step 2: Configure Network Access

  1. Obtain your Glide instance IP address(es) from your Glide onboarding specialist

  2. Provide these IPs to your Keystone core administrator for whitelisting

  3. Ensure firewall rules are configured to allow bidirectional communication

  4. Test connectivity between your Glide environment and Keystone core

Step 3: Complete Glide Configuration

  1. Log into your Glide admin dashboard

  2. Navigate to the Core Integration section

  3. Select Correlation Keystone as your core system

  4. Enter the connection details provided by your core administrator:

    • API endpoint (if applicable)

    • User credentials

    • Institution identifier

  5. Click Test Connection to verify the setup

  6. Once successful, click Activate Integration

Step 4: Verify Data Synchronization

  1. Monitor the initial data sync process (typically 4-24 hours depending on your member base)

  2. Verify that member accounts, person records, and loan data are appearing correctly in Glide

  3. Check the Integration Status dashboard for any errors or warnings

  4. Contact your Glide support team if issues arise

Key Data Synchronization Features

Member & Account Synchronization

Glide synchronizes the following data from your Keystone core in real-time:

  • Member person records and demographics

  • Account relationships and ownership structures

  • Savings and checking account details

  • Account balances and transaction history

  • Account restrictions and holds

Loan Data Integration

For institutions using Glide's loan origination capabilities, the following loan data is synchronized:

  • Existing loan records from the core (auto loans, personal loans, credit cards, etc.)

  • Loan balances and payment history

  • Loan terms and rates

  • Collateral information

  • Debt-to-income calculations including core liabilities

This integration is particularly important for loan applications, as it allows Glide to automatically pull existing liabilities from your Keystone core and include them in debt ratio calculations during the loan decision process.

Address and Identification Synchronization

  • Primary and secondary member addresses

  • Address validation and updates

  • Identification records (SSN, driver's license, etc.)

  • Recent address changes are tracked for card issuance and verification

Troubleshooting

Common Integration Issues

Issue: "Connection Failed" Error

  • Verify that your Keystone core API endpoint is correct

  • Confirm that network/IP whitelisting is properly configured

  • Check that the integration user account exists and has the required permissions

  • Contact your Glide support team with the error message

Issue: Data Not Synchronizing

  • Verify that the integration is in "Active" status

  • Check that the integration user has the required read permissions

  • Ensure the core has recent data (recent transactions or account updates)

  • Review the Integration Status dashboard for specific error messages

Issue: Slow Synchronization

  • Large member bases may take longer to sync initially

  • Subsequent syncs should be near real-time

  • Contact your Glide support team if sync times exceed 24 hours

Issue: Loan Data Not Appearing

  • Verify that "Insert Loan" and related loan permissions are granted

  • Ensure your Keystone core contains loan records for test accounts

  • Confirm that loan data meets Glide's field mapping requirements

Additional Resources

For further assistance or more complex integration scenarios, refer to:

  • Glide Support Dashboard - Access at support.meetglide.com

  • Your Keystone core vendor documentation for field-level definitions

Important Notes

  • The integration user account should be dedicated solely to Glide integration

  • Periodically review and audit the permissions granted to ensure they align with current needs

  • When updating permissions, allow 15-30 minutes for changes to take effect in Glide

  • Always test integration changes in a staging environment before deploying to production

Next Steps

Once your Keystone core integration is active, you can:

  1. Configure member onboarding flows to auto-populate data from the core

  2. Enable loan origination features to access existing liability data

  3. Set up automated workflows based on core account events

  4. Configure card and check ordering with core validation

For additional configuration assistance, contact your Glide Customer Success Manager or visit the Glide Help Center at help.meetglide.com.